Terms and Conditions (T&C)

1. These T&C apply to all services provided by SafeMentor to legal guardians (hereinafter "Users") who use the offer for their minor children. 2. The contracting party is: Lighthouse Engineering Architecture S.L., Av Lluc 58, BJ, 07300 Inca, Spain. Represented by the Managing Director: Andreas Greif, CIF B56925043. 3. By using the website and entering the access code, the User agrees to these T&C in their entirety.

1. To create a SafeMentor account, the User must be of legal age and have legal capacity. 2. The User is responsible for the confidentiality of their access code and is liable for damages resulting from improper use. 3. The User warrants that they have custody of the registered child or that the express permission of the legal guardians is available.

1. SafeMentor provides an AI interface that supports children in learning and leisure projects. 2. SafeMentor serves as a learning support, not for the creation of turnkey homework or exam performances. Responsibility for compliance with academic integrity rules lies solely with the User. 3. There is no entitlement to the use of specific AI models.

1. SafeMentor strives for high availability of the platform and the parent dashboard. However, there is no entitlement to uninterrupted availability. 2. Temporary interruptions may occur due to necessary maintenance work, security updates, or technical malfunctions outside of SafeMentor's control (e.g., failures at hosting providers or interfaces such as the Groq API). 3. Planned maintenance work will be announced to Users in a timely manner if possible (e.g., via email or dashboard notice). 4. SafeMentor is not liable for data loss or damage caused by technical failures, unless these are due to gross negligence or intent.

1. SafeMentor automatically analyzes chats for hazardous situations (e.g., grooming, bullying, self-endangerment, violence). If detected, parents are notified, graded by severity (Yellow and Red Flag). 2. SafeMentor assumes no guarantee for the complete detection of all dangers. Children's communication may move outside the technical detection possibilities.

1. The use of SafeMentor does not release parents from their legal duty of supervision. SafeMentor is a technical aid and not a substitute for human care. 2. The User is responsible for ensuring that the child does not use the AI as a substitute for human social interaction. SafeMentor is not liable for psychological consequences of excessive anthropomorphization of the AI by the child.

1. The use of SafeMentor is permitted exclusively for lawful purposes. The User undertakes to use the platform in such a way that no rights of third parties are violated and no unlawful content is generated or distributed. 2. It is expressly prohibited to use SafeMentor for activities that are harmful, threatening, or abusive; that aim to bypass the safety precautions of the AI ("jailbreaking") or disrupt or endanger the operation of the platform or IT security. 3. SafeMentor reserves the right to temporarily or permanently block accounts in the event of violations of these rules.

1. AI systems can generate incorrect information ("hallucinations"). SafeMentor is not liable for the accuracy of the answers. 2. SafeMentor assumes no liability for statements made by the AI that could be perceived as inappropriate or harmful despite safety precautions. We expressly distance ourselves from AI-generated content with discriminatory or inappropriate tendencies. Liability is excluded unless SafeMentor has intentionally disregarded safety standards. 3. All recommendations for action, especially in the manual crafts area, must be checked for safety by an adult before they are implemented. In the physical implementation of projects, the responsibility for safety lies solely with the parents. 4. The AI answers do not constitute professional advice (e.g., medical, legal, or safety-related).

1. SafeMentor is liable without limitation for damages resulting from injury to life, body, or health based on an intentional or negligent breach of duty. 2. For other damages, SafeMentor is only liable in the event of intent or gross negligence. In the case of slight negligence, SafeMentor is only liable if a duty is breached whose fulfillment makes the proper performance of the contract possible in the first place (cardinal duty); in this case, liability is limited to the contractually typical, foreseeable damage. 3. SafeMentor is not liable for lost profit, indirect damage, or consequential damage. SafeMentor is only liable for the loss of data if this could not have been avoided by reasonable data backup measures by the User. 4. Since the AI content is based on stochastic models, SafeMentor assumes no liability for the factual correctness, completeness, or educational suitability of the generated answers (see § 3).

1. The service can be canceled monthly. 2. The legal right of revocation expires prematurely as soon as the use of digital content (start of the AI chat) has begun.

1. SafeMentor may grant selected user groups (e.g., pilot customers, families with proof of state support) free access to the platform. 2. Free access is technically limited to the use of specific models. There is no entitlement to the use of cost-intensive premium models or extended deep reasoning functions in these models. 3. In certain free tariffs, the provision of AI performance takes place exclusively via an API key to be provided by the User themselves. The User bears sole responsibility for the creation, token limits, and availability of this key. If the third-party provider's quota is exhausted, the function of SafeMentor is automatically paused until renewal. 4. Duty to provide proof: For the receipt of the social tariff, SafeMentor is entitled to request proof of eligibility (e.g., notice of social benefits) at reasonable intervals.

1. The use of SafeMentor may be subject to a fee depending on the chosen model (e.g., Basic, Premium, Social Equity). The currently valid prices and terms are clearly displayed to the User on the order page before the subscription is completed. 2. Special regulation for pilot phase: Within the framework of the pilot phase, SafeMentor can provide the service free of charge or at reduced fees. There is no entitlement to permanent free use beyond the agreed test period. 3. Price adjustments: SafeMentor reserves the right to adjust the fees for future contract terms. Such changes will be communicated to Users in a timely manner in advance by email.

1. We reserve the right to change these T&C at any time. The User will be informed of changes in good time and has the possibility to accept them or cancel the service. If the change is not accepted, the contract ends automatically. 2. All changes or additions to the T&C will be announced on the website.

1. The law of the Federal Republic of Germany applies. 2. Should any provision be invalid, the remaining provisions shall remain unaffected. 3. In the event of disputes, the parties undertake to first attempt an amicable settlement.